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Effective Date: January 1, 2026. These terms apply to all services provided by Windsor Concrete Works and to your use of our website at windsorconcreteworks.com. By using our website or engaging our services, you agree to these terms.
By accessing our website or requesting services from Windsor Concrete Works, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree, please do not use our website or engage our services. We reserve the right to update these terms at any time. The most current version will always be posted on this page with an updated effective date.
Windsor Concrete Works is a concrete contractor serving residential and commercial customers in Windsor, CT and surrounding areas. Our services include but are not limited to concrete driveway installation, patio construction, stamped concrete, sidewalks, garage floors, retaining walls, pool decks, steps, slab foundations, foundation installation, footings, foundation raising, and concrete cutting.
All work is performed by licensed, insured, and bonded personnel. The specific scope of each project is defined in the written estimate or contract provided to the customer prior to the start of work.
All estimates are provided in writing and are valid for 30 days from the date of issue unless otherwise stated. An estimate is not a binding contract until it has been signed by both parties and any required deposit has been received.
Estimates are based on information available at the time of the on-site visit. If unforeseen conditions are discovered during work - such as hidden debris, unstable subsurface conditions, or pre-existing damage not visible during the estimate - we will notify the customer promptly and provide a written change order describing any additional costs before proceeding.
Price estimates obtained verbally or through informal communications are not binding. Only written, signed estimates or contracts are enforceable.
Project start dates are scheduled after a signed agreement and deposit are received. Concrete work is weather-dependent. If outdoor conditions are unsuitable - including temperatures below 40 degrees Fahrenheit, active rain, or high winds - we may reschedule the pour date to protect the quality of the finished work. We will notify you as early as possible when a reschedule is necessary.
If you need to reschedule your project, please notify us at least 5 business days in advance. Cancellations made after work has begun may be subject to charges for labor, materials, and equipment that have already been mobilized.
Deposits are non-refundable once materials have been ordered or crews have been scheduled, unless Windsor Concrete Works is unable to perform the work.
Payment terms are specified in each written estimate or contract. A deposit is typically required at the time of signing to secure your start date and reserve materials. The remaining balance is due upon completion of work unless otherwise agreed in writing.
Accepted payment methods are listed on your estimate or invoice. If payment is not received within 15 days of the invoice date, a late fee may be applied. If an account remains unpaid beyond 30 days, we reserve the right to pursue collection through available legal channels, including filing a mechanics lien where permitted byCT law.
All prices are in U.S. dollars. Sales tax will be applied where required by applicable state or local law.
Windsor Concrete Works stands behind the quality of its work. Any specific warranty terms are stated in the written project agreement.
Warranty coverage does not apply to damage caused by: improper use or maintenance by the customer, ground movement or settling beyond normal tolerances, freeze-thaw damage resulting from failure to seal the surface as recommended, de-icing chemicals, vehicle loads exceeding the specifications stated in the project agreement, or events outside our control including flooding, earthquakes, or other natural events.
Except as expressly stated in a written project agreement, all services are provided "as-is" and we make no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, Windsor Concrete Works is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website, including lost profits, loss of use, or damage to property not directly caused by our negligence.
Our total liability for any claim arising from a specific project will not exceed the total amount paid by the customer for that project. Nothing in these terms limits liability for gross negligence, willful misconduct, or claims that cannot be limited under applicable law.
Before work begins, customers are responsible for:
Windsor Concrete Works is not responsible for damage to items left in or near the work area that were not disclosed prior to the start of the project.
If a dispute arises from our services or these terms, both parties agree to first attempt to resolve it through direct, good-faith communication. If a resolution cannot be reached informally, the parties agree to mediation before pursuing litigation.
Any legal action arising from these terms or our services must be filed in a court of competent jurisdiction in Connecticut. The prevailing party in any such action may be entitled to recover reasonable attorney fees as permitted by law.
These terms and conditions are governed by the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes that cannot be resolved informally will be handled in the appropriate courts of Connecticut.
The content on our website - including text, images, and other materials - is provided for general information purposes only. While we make every effort to keep information accurate and current, we make no guarantees about the completeness or accuracy of any content on the site.
You may not copy, reproduce, or republish content from this website without our written permission. Links to our website from other sites are permitted provided they do not misrepresent our business or services.
We may revise these terms at any time. The updated version will be posted on this page with a new effective date. Continued use of our website or services after a change is posted constitutes your acceptance of the revised terms. If you have an active project under a signed contract, the terms in that contract govern the work, not any subsequent update to this page.
Questions about these terms? Reach out before you sign anything.